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We are open from 11:00AM-5:00PM on statutory holidays. This includes Family Day, Good Friday, Victoria Day, Canada Day, B.C. Day, Labour Day and Thanksgiving. On Remembrance Day we are open from 11:05AM-5:00PM
We are closed on Christmas Eve, Christmas Day and New Year’s Day. Note: we also close early on New Year’s Eve at 4:00PM.
When we buy non-reorderable fabrics from designers and textile houses, we typically send the smaller quantities and ends-of-bolts to our stores. The larger quantities of fabric are divided between the online store and our retail storefronts.
You may have seen a non-reorderable fabric that had limited quantities and was therefore only available in-store. Hopefully, we have something similar online to your desired fabric. Since we can never guarantee we won’t run out of reorderable fabrics, it’s best to purchase that special fabric when you first see it online or in-store.
Our inventory is always changing. As such, having a printed catalog isn’t a practical option. Our website, is constantly being updated so we recommend you check back in often to our new arrivals section.
However, if you are looking for something specific that you cannot find online, don’t hesitate to contact us.
Reorderable fabrics are fabrics that we regularly have stock of.
Non-reorderable fabrics cannot be reproduced, re-created or reordered. Once it is sold out, it is gone.
We accept Cash, Visa, Mastercard, Debit card, and gift cards*.
*Gift cards are currently unable to be used to pay for transactions online. We are working hard to get that functionality up as soon as possible. In the meantime, we still accept gift cards in store.
Please check the following items first. If you continue to receive an error message then please contact us at customer service.
Once payment is received, orders are usually processed for shipping within 1 business day. Delivery dates will be dependent on the shipping speed chosen at checkout, but generally range between 2-8 business days after shipping.
We are experiencing service, shipping and delivery delays due to the British Columbia Highway and Rail Line closures. We will continue to process incoming orders as fast as we can, however delivery times may fluctuate based on the current situation. Thank you for your patience and understanding.